Terms of Service

Last updated: December 2025

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your use of Botzen.lu ("Website", "Service"), operated by Yet Another Artificial Intelligence Company SARL-S ("we", "us", "our"), a company registered in Luxembourg.

By accessing and using Botzen.lu, you agree to be bound by these Terms. If you do not agree, please do not use our website.

2. Description of Service

Botzen.lu is a directory and recommendation platform that helps users find cleaning services in Luxembourg. We provide:

• A directory of cleaning companies operating in Luxembourg
• Smart Match - an AI-powered recommendation system
• Contact information to facilitate connection with cleaning companies
• Filtering and search functionality to find suitable services

Important: Botzen.lu is an intermediary platform only. We do not provide cleaning services directly and are not a party to any agreement between you and cleaning service providers.

3. User Eligibility

To use our Service, you must:

• Be at least 18 years of age or the age of legal majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Service under applicable laws

4. User Conduct

When using Botzen.lu, you agree not to:

• Submit false, misleading, or fraudulent information
• Attempt to access restricted areas of the website or circumvent security measures
• Use the Service for any unlawful purpose or in violation of any applicable laws
• Scrape, harvest, or collect data from the website without authorization
• Interfere with the proper functioning of the website
• Impersonate any person or entity or misrepresent your affiliation
• Use automated systems or bots to access the Service without our written permission
• Transmit viruses, malware, or other harmful code

5. Intellectual Property

All content on Botzen.lu, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Yet Another Artificial Intelligence Company SARL-S or its content suppliers and is protected by Luxembourg and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without prior written consent.

6. Disclaimer of Warranties

Botzen.lu is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

• The accuracy, completeness, or timeliness of company information listed
• The quality, safety, legality, or suitability of services provided by listed companies
• The continuous, uninterrupted, or error-free availability of the website
• That the website will be free of viruses or other harmful components
• The results of any recommendations made through Smart Match

To the fullest extent permitted by Luxembourg law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

• Botzen.lu shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• We are not responsible for any disputes, damages, or issues arising from interactions between users and cleaning companies listed on our platform
• Our total liability for any claims arising from your use of the Service shall not exceed EUR 100

These limitations do not affect your statutory rights as a consumer under Luxembourg and EU law.

8. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for:

• The content, privacy policies, or practices of third-party sites
• Any transactions you conduct with third parties, including cleaning companies
• Any damage or loss caused by your reliance on third-party content or services

9. Privacy and Data Protection

Your use of Botzen.lu is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data in compliance with GDPR and Luxembourg data protection laws.

10. Indemnification

You agree to indemnify, defend, and hold harmless Yet Another Artificial Intelligence Company SARL-S, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

11. Modifications to the Service

We reserve the right to:

• Modify, suspend, or discontinue any part of the Service at any time
• Update these Terms periodically
• Change the features or functionality of the Service

Continued use of the website after changes constitutes acceptance of the modified Terms. We will notify users of material changes via a prominent notice on our website.

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Luxembourg City, Luxembourg.

Nothing in these Terms shall affect your rights as a consumer under EU consumer protection legislation.

14. Dispute Resolution

In accordance with EU Regulation No 524/2013, consumers may use the European Online Dispute Resolution (ODR) platform:

https://ec.europa.eu/consumers/odr

We encourage you to contact us first at info@botzen.lu to resolve any issues before initiating formal proceedings.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Yet Another Artificial Intelligence Company SARL-S regarding the use of the Service.

17. Contact Information

For questions about these Terms, please contact us: